Contact Good Faith Roofing
Storm damage, a leak or a replacement: call our Addison, TX roofers for anything urgent. For everything else, send a message and we will come back with a real answer and a written plan rather than a scheduling loop.
One Team. One Project. One Point of Accountability.
Good Faith Roofing is the Dallas-Fort Worth contractor that handles roofing and solar with one crew, one project manager and one warranty conversation, so nothing gets blamed on the other guy.
Talk to the team that actually does the work
Most homeowners in Dallas-Fort Worth reach out to us for one of three reasons: a storm just came through and there is visible damage, a leak showed up in a ceiling or attic, or a roof has simply reached the end of its service life and it is time to plan the replacement. Whatever brought you here, the goal of this page is simple. You should be able to get a real person, a real answer and a written plan without sitting through a high pressure sales presentation.
When you call (972) 999-8388, you reach our office in Addison during business hours and a member of the team who can actually help. We ask a few practical questions: the age of the roof, the type of shingle or panel, whether you have solar, whether there is active water intrusion, and whether you have already filed an insurance claim. Those answers determine whether you need an emergency tarp today, a scheduled inspection this week, or a straightforward repair that does not justify a full replacement. We will tell you which one it is, even when the answer means less work for us.
What happens after you contact us
A message submitted through the form on this page is reviewed the same business day. If you write to us in the evening or over the weekend, expect a reply the next business morning unless you flag it as an emergency, in which case call instead. The first response is a short conversation to confirm your address, the nature of the problem and a time window that works for you. From there we schedule a free inspection, typically 45 to 60 minutes on site.
During that inspection we photograph the field of the roof, the flashings, the penetrations, the ventilation and the areas around any solar equipment. We also look at the attic when access allows, because moisture and decking condition often tell a clearer story than the shingles do. You receive the photos and a written summary of findings. That documentation is yours to keep whether you hire us, hire someone else, or decide to wait a season. We do not hold reports hostage to a signature.
Roofing and solar under one contract
The reason many homeowners call us specifically is the solar situation. If your home has panels and the roof beneath them needs work, most roofing companies will ask you to hire a separate solar contractor to detach and reinstall the array, and most solar companies will point back at the roofer when something goes wrong. That gap is where warranties get voided, timelines slip and finger pointing starts. We handle both sides with one team, one project manager and one point of accountability, so the roof, the racking, the flashing details and the reconnection are all covered by the same people.
Insurance claims and storm damage
North Texas gets more damaging hail than nearly anywhere in the country, so a large share of our conversations involve insurance. We will walk your roof, document what we find and give you an honest read on whether the damage is likely to support a claim. If it is, we can meet your adjuster on site and speak to the scope of work in the language carriers use. If it is not, we will say so rather than encouraging a claim that ends in a denial and a mark on your record. We are contractors, not public adjusters, and we do not negotiate your claim for you.
Service area and office
Our office is at 4122 Billy Mitchell Dr, Suite 102, Addison, TX 75001, and we serve the Dallas-Fort Worth metroplex including Addison, Plano, Richardson, Frisco, McKinney, Allen, Flower Mound, Coppell, Carrollton, Lewisville, Southlake, Grapevine, Highland Park, University Park, Garland, Rowlett, Irving and the surrounding communities. Office hours are Monday to Friday, 8:00 AM to 5:00 PM. Storm response by appointment. If you are outside that footprint, call anyway and we will tell you honestly whether we can serve you well or point you toward someone who can.
Commercial property managers and HOA boards can use the same form or phone number. Note in your message the building type, approximate square footage and roof system if you know it, and we will route the conversation to the right person on the commercial side.